Privacy Policy

This Privacy Policy explains how Bazora collects, uses, stores, shares, and protects personal information when you use the marketplace, including account registration, listing creation, messaging, support, moderation, and transaction workflows. It applies to data submitted directly by users, metadata generated during service usage, and limited technical logs needed for security and reliability.

By using Bazora, you acknowledge this policy and understand that certain information processing is necessary for service operation and trust-and-safety controls. If you do not agree, you should discontinue use of the service.

Bazora may collect account details such as name, email, hashed credentials, profile image, and role flags required for permissions. We collect listing data including titles, descriptions, prices, categories, condition details, quantity, media uploads, and selected payment preferences. We collect messaging data such as conversation content, timestamps, sender metadata, read status, and support escalation context.

We also collect technical metadata required for operations, including request logs, security diagnostics, abuse indicators, and session state needed for authentication. Depending on deployment settings, this may include cookie-based session references, IP-level security logs, and browser/device characteristics used for fraud prevention and platform stability.

We use personal information to provide and improve marketplace functionality, including account management, moderation, listing publication workflows, order request handling, messaging, and support delivery. Data is also used for authentication security, abuse detection, spam filtering, suspicious behavior review, and incident response.

Where AI assistance features are enabled, user prompts and contextual message snippets may be processed to generate support or listing guidance. We design workflows so AI assistance can be complemented by human support when needed, with visible escalation options in product interfaces.

Processing activities are based on service necessity, legitimate business interests in security and reliability, and compliance obligations where required. In specific regions, additional legal bases such as consent may apply to optional processing activities. Bazora aims to minimize personal data exposure while preserving user safety and transaction integrity.

Users are responsible for ensuring that the information they upload is lawful to share and does not violate third-party rights. Bazora may remove content and retain related enforcement records where policy or legal violations are detected.

Bazora may use infrastructure and service providers for hosting, storage, analytics, deployment, or monitoring. Data shared with these providers is limited to what is reasonably necessary for service operation. We do not sell personal data as a business model for this marketplace workflow.

When users interact with each other in listings, orders, and messaging, they inherently share selected profile and conversation information with counterparties. Users should avoid sharing sensitive credentials, one-time codes, or unnecessary banking secrets in chat.

Bazora retains data for as long as needed to provide the service, resolve disputes, enforce terms, and comply with legal obligations. Retention periods may vary by data category, risk profile, and legal requirements. Account closure does not always result in immediate deletion of all records because some records are required for fraud prevention, dispute handling, legal compliance, or platform audit integrity.

Archived listing and conversation metadata may be retained to preserve order history and safety review context. We seek to limit retention scope where feasible while balancing trust and compliance responsibilities.

Bazora implements technical and operational safeguards designed to protect account and platform data, including credential hashing, access controls, moderation controls, and incident response procedures. No system can guarantee absolute security, and users also play a critical role by maintaining device hygiene and strong authentication practices.

Users should report suspicious account behavior immediately through support channels. Security incidents may require temporary restrictions, forced sign-outs, additional verification checks, or emergency policy actions to protect users and platform integrity.

Bazora uses cookies and related storage mechanisms for authentication, session continuity, and product preferences such as currency selection. Some cookies are required for core functionality and cannot be disabled without breaking essential platform behavior.

Operational logs tied to session activity may be used for debugging, abuse prevention, and compliance reporting. If you clear cookies, you may need to re-authenticate and reset certain user experience preferences.

Messages sent through the platform may be used to provide support, enforce marketplace rules, and resolve disputes. Support conversations can be handled by authorized team members and are masked in user-facing interfaces to maintain consistent support identity where applicable.

Moderation-related records such as review outcomes, review notes, status transitions, and reviewer decisions may be retained for safety and policy consistency. This helps prevent abuse patterns, repeated prohibited submissions, and account-level fraud attempts.

Depending on your infrastructure region and deployment settings, data may be processed in multiple jurisdictions. Bazora aims to use reputable service providers and reasonable safeguards for cross-border processing. Users understand that legal protections may vary across jurisdictions.

Where required, additional regional disclosures or controls may be provided to address local legal expectations. Users are encouraged to contact support for region-specific privacy questions.

Subject to local law, users may request access, correction, or deletion of certain personal data, and may object to specific processing activities. Some requests may be limited where data is needed for legal compliance, security, dispute resolution, or fraud prevention.

Users can also update profile details directly in account workflows where supported. For privacy requests requiring manual handling, contact support through the official in-app channel and provide sufficient details for verification.

Bazora is not intended for unauthorized use by children where prohibited by law. If we learn that personal data was collected in violation of local age restrictions, we may take steps to delete or restrict related data and accounts as required.

Parents or guardians with concerns about underage account activity should contact support immediately with relevant details for review.

Bazora may update this Privacy Policy to reflect product, legal, or operational changes. Material changes may be highlighted in-app or through service notices when practical. Continued use after updates means the revised policy applies.

For privacy-related inquiries, account data concerns, or legal notices, contact Bazora support from the platform. Include clear request details to reduce turnaround time and help us respond accurately.